Administrative office procedures may not be glamorous, but they are essential to the success of any enterprise. A well-run office reduces miscommunicat ions and helps to eliminate common errors. By making the administrative office a priority, you will establish clear policies and procedures with employee understanding and buy-in, which ensures that your work environment runs smoot hly.
With our Administrative Office Procedures workshop, your participants will understand how an Administrative Office Procedure binder demonstrates prof essionalism and efficiency in an organization or office sett ing. It is also a marvelous instrument for quick reference and utilization . Strategies and procedures are a vita l connection between the company's vision and its everyday operations.
Module One: Getting Started
Module Two: Why Your Office Needs Administrative Procedures
Module Three: Gathering the Right Tools
Module Four: Identifying Procedures to Include
Module Five: Top Five Procedures to Record
Module Six: What to Include in Your Binder (I) Phone Etiquette
Module Seven : What to Include in Your Binder (II)
Module Eight: Organizing Your Binder
Module Nine: What Not to Include in the Guide
Module Ten: Share Office Procedure Guide
Module Eleven: Successfully Executing the Guide
Module Twelve: Wrapping Up "'Words from the Wise